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Privacy Policy

(Last updated on February 5, 2007.)

The main things you care about:

We do not share your name, birthday, or email with third-parties (unless required by law).

We do not send any emails unrelated to the simExchange.

We do not use adware or spyware of any kind.


Personally Identifiable Information
Services Emails
Feedback Emails
Customer Service
Surveys & Contests
Non-Personally Identifiable Information
Cookies
Access, Review, Update
Refer a Friend
Other Web Sites & Links
Consent to Processing
Notification of Changes
The simExchange Contact Info

This statement reflects the privacy policy of the simExchange with respect to the Website located at www.thesimexchange.com (the "Website"). This statement is intended to inform casual visitors of the Website and visitors who participate in the simExchange game of the data collection and use practices of the Website. Amendments to this statement will be posted at this URL and will be effective when posted. By using this site after we post any such changes, you agree to accept those changes, whether or not you have actually reviewed them or expressed explicit agreement with the updated Privacy Policy. If at any time this Privacy Policy is unacceptable to you, then do not continue to use the Website.

Personally Identifiable Information

The personally identifiable information that the simExchange collects is used to confirm a user only uses one account on the simExchange, to provide services to participants of the simExchange, to customize content, product offerings and/or layout of our Website for each individual visitor, to notify visitors about updates to and activities on the Website, and to contact visitors for information verification purposes. Personally identifiable information collected on the Website is NOT shared with third parties without your prior express consent. While the simExchange uses personally identifiable information to learn more about how visitors use the Website and to provide visitors with information about goods and services that we feel may be of interest to you, we will not release any personally identifiable information to third parties without your consent.

In order to comment in the simExchange Community/Discussion boards, users must be registered members of the simExchange. Members must log into their account using their username and password to post on these boards. In addition, members have the option of creating user profiles for other registered members to view and add them to their Friends List, which allows them to track their game performance, comments, and content submissions. Always remember that in order to protect your privacy, users should not post any personal information, such as their home address or credit card information, on their user profiles or on Discussion boards as this information is made available to all users.

Though the simExchange makes every effort to preserve user privacy, it may need to disclose personal information when required by law wherein it has a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our Website.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Service Emails

We send all new members an email to verify their email address and confirm their account. If a new member does not confirm his/her account in a certain time period, the simExchange may re-send a confirmation email.

It may be necessary from time to time to send out a strictly service related announcement. For example, if the simExchange service will be suspended for maintenance, the simExchange may send users an email to inform them of such notices. Users may not opt-out of these email announcements, but can cancel their accounts by informing Customer Service through the Ask a Question form.

Feedback Emails

Established members may occasionally receive emails requesting feedback regarding the Website. If you do not wish to receive future emails, simply reply and express that you do not wish to receive future communications.

Customer Service Communication

The simExchange communicates with users on a regular basis via email to provide requested services and in regard to issues relating to their account, in accordance with the users' wishes.

Surveys & Contests

From time-to-time, the Website may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be shared with the contest or survey sponsors to notify the winners and award prizes.

The simExchange uses a third-party ad provider that may, from time-to-time, conduct surveys. These surverys are used to provide more relevant promotions on the simExchange website and to help the simExchange better understand its users.

Non-Personally Identifiable Information

The simExchange's server automatically recognizes standard Internet visitor information, such as the visitors' domain name, Internet Protocol addresses (where possible), web browser, operating system, and display resolution. The server does not collect any personal information about visitors unless such information is voluntarily provided by the visitor. This information is used to improve the simExchange website and confirm users are only using one simExchange account.

The simExchange also collects information about how visitors use the Website (for example what terms are searched for, what games they view, what genres and platforms they browse for). This information enables the simExchange to improve the content of the Website and facilitate market research. Sometimes, the simExchange utilizes the services of a third party (such as Google Analytics) to help us understand this information better.

From time to time the simExchange also requests visitors for certain information about themselves, such as buying preferences, street address, marital status, income, education level, occupation, industry, and country. The simExchange requests this information to provide visitors with notices of special offers from the simExchange and others that may be of interest to such visitors. This information is kept in a database at the simExchange and only use in aggregate demographics and not in a personally identifiable basis.

Cookies

"Cookies" are commonly used pieces of information in the form of small files that are placed on an individual's computer hard drive to enable the individual to more easily communicate and interact with the Website. The simExchange uses cookies to save certain information about users of the simExchange and others who visit the Website, in order to facilitate and enhance future activities with the simExchange and/or Website. The simExchange does not use cookies to retrieve information from a computer that is unrelated to the simExchange or the Website.

No personally identifiable information you submit while on the Website will ever be stored in cookies.

The simExchange currently uses an outside advertisement serving company to display advertisements on the Website. The advertisement serving company may place and collect cookies when it displays an advertisement on the Website. The simExchanges does not have access to information that would confirm the use of cookies by the advertisement serving company.

Most browsers will allow you to erase cookies from your computer hard drive, block acceptance of cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Access, Review, Update

Visitors who have registered with the Website may access, review, and update some personal information, such as email address, that was previously provided during registration using the Profile page after logging into your account or the Ask a Question form.

Refer a Friend

If a user elects to use the simExchange's friend referral service for inviting a friend to join the simExchange, the Website asks them for the friend's name and email address. www.thesimexchange.com will automatically send the friend a one-time email inviting them to visit the site. The simExchange does store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact the simExchange using the Ask a Question form to request the removal of this information from our database.

Other Websites & Links

The Website contains links to other Websites. The simExchange is not responsible for the privacy practices or the content of such other Websites.

Consent to Processing

By visiting this Website, all visitors consent to the collection, maintenance, and processing of their personal and non-personal information in the United States.

Notification of Changes

If the simExchange decides to change its privacy policy, all material changes will be posted on www.thesimexchange.com so that users are aware of what information is collected, how the information is used, and if the information is disclosed. If at any point the simExchange decides to use personally identifiable information in a manner different from that stated at the time it was collected, the simExchange would notify users by way of an e-mail and notification on the simExchange Official Blog.

The simExchange Contact Info

All inquiries concerning this statement and the Website in general may be submitted using the Ask a Question form.

Thank you for visiting the simExchange.